Tracking numbers can take up to 24–48 hours to activate in the carrier's system after your order ships. If you received your shipping confirmation recently, please check back tomorrow. If it's been more than 3 days, contact us at getboltic.com.

Your tracking number is included in the shipping confirmation email sent to the address you provided at checkout. Check your spam/junk folder if you don't see it. You can also log into your Boltic account at getboltic.com to find your order details.

Standard delivery takes 6–8 business days from the date your order ships. Orders are processed within 1–2 business days. For international orders, delivery times may vary depending on your location and local customs processing.

First, check with neighbours or any safe drop locations at your property. Carriers sometimes mark packages as delivered slightly early. If your package is still missing after 24 hours, please contact us directly via getboltic.com and we will investigate immediately.

Address changes can only be made within 12 hours of placing your order, before it enters the packing process. Contact us immediately at getboltic.com with your order number and we will do our best to accommodate the request.